Know your Customer's Universe
Go beyond traditional CDPs
Create real-time digital twins to simulate customer journeys and personalize at scale with an AI-native platform.
Orbiting around
Real-Time Customer Intelligence
Built for the businesses that want to predict, not react
Revenue Growth
Unlock higher LTV (Lifetime Value), larger basket sizes, and more effective upsell/cross-sell opportunities. Custonomy’s Digital Twin features predict customer behavior, optimize pricing strategies, and guide your sales efforts for maximized revenue growth.
Predictive LTV ensures you target high-value customers
Cross-sell & Upsell based on real-time behavior
Optimized Offers that increase purchase frequency
Marketing Efficiency
Transform your marketing strategies with AI-powered simulations that test and optimize campaigns in real time. Reduce over-targeting and wasteful spend by focusing on the right audiences at the right time, ensuring a higher ROI for every marketing dollar spent.
Campaign Simulations predict customer reactions before launch
Targeting Precision eliminates guesswork and increases ROI
Automated Adjustments for dynamic, real-time optimization
Hyper-Personalization
Deliver hyper-personalized marketing, sales, and service experiences by simulating customer journeys in real-time. Custonomy’s DToC technology creates individual customer profiles that evolve with every interaction, ensuring a tailored experience that drives engagement and loyalty.
Real-Time Personalization across every channel
AI-Driven Customer Journeys that predict needs and behaviors
Enhanced Customer Satisfaction through tailored experiences
Data Compliance
Custonomy ensures total data compliance with major privacy regulations such as SOC 2, GDPR, CCPA, ISO 27001, and APP. With built-in security protocols and privacy features, your business can stay compliant while providing seamless customer experiences without compromise.
Secure Data Handling ensures customer trust
Regulation Adherence without additional overhead
Seamless Integration of compliance into daily operations
Custonomy Architecture: Scalable, Secure, Smart
Built for performance, compliance & seamless integration
The AI Symphony Behind Every Insight
15+ ML models create a living, learning system - one that sees your customer’s universe in motion.
Meet the Digital Twin of your Customer
AI that understands, learns & evolves with your customers
AI-Powered Predictive Analytics
Forecast churn, LTV, and affinity with precision.
Real-Time Customer State Tracking
Always know where your customer is in their journey.
Journey & Campaign Simulation
Test strategies before execution for maximum impact.
Context-Aware Personalization
Deliver hyper-relevant experiences at the right moment.
AI-Driven Segmentation
Target audiences with the highest conversion potential.
Feedback Learning Loop
Improve decision-making with continuous data-driven insights.
Stories from the Customer Universe
Leading Fashion Retailer
+35%
increase in campaign ROI
By simulating journeys before launch, the brand optimized messaging and reduced over-targeting across email and in-store promotions.
Global CPG Brand
+23%
improvement in
product sampling conversion
Using affinity and sentiment models, they identified ideal customers for trials — increasing trial-to-purchase rates significantly.
Global Grocery Chain
+41%
drop in cart abandonment
Digital twins predicted drop-off points, triggering recovery messages personalized to each shopper’s context and behavior.
Why is Custonomy Lightyears Ahead?
