Our Vision

To empower businesses with AI-native customer intelligence, making every customer interaction intuitive, predictive, and personal. We envision a world where businesses don’t just react to customer behavior — they understand it, anticipate it, and grow with it.

With Custonomy, the customer is no longer a mystery. They’re a universe you can finally explore.

Customer + Astronomy = Custonomy

Every name tells a story. Custonomy is a fusion of two worlds — Customer and Astronomy.

Think about the moon.

From Earth, we only ever see one side — the same familiar face glowing back at us night after night. The other side, the far side, remains hidden, mysterious, unexplored for centuries.

Businesses face the same challenge with their customers. They see patterns, transactions, loyalty scores — but they don’t see the full universe of who their customers really are.

They catch glimpses, snapshots, surface-level behaviors — but miss the deeper journeys, the hidden desires, the silent signals.

Custonomy was born to change that.

Like astronomers mapping unknown galaxies, we help businesses uncover the unseen dimensions of their customers.

We create real-time Digital Twins — living models that simulate and predict customer behavior with breathtaking accuracy.

We don’t just show you what your customers have done.

We show you where they’re headed, what they feel, and what they’ll need next.

Custonomy is about exploration, understanding, and connection.

It’s about giving you the tools to navigate the rich, evolving universes within each customer — not just the part you’ve always seen, but the side you never knew existed.

With Custonomy, you don’t just market to customers. You travel their journeys with them.

Meet our Leaders

Sandeep Agrawal

CEO

Sagar Sharma

Chief Product Officer

Manish Shewaramani

VP - Sales

Bhavna Sharma

Delivery Manager

Kevin Desai

Lead Solution Architect

Piyush Golani

Head of Marketing

Donanza Dodia

Product Manager

Siddharth Gaur

Principal People Consultant

Why is Custonomy Lightyears Ahead?

Traditional CDPs

AI-native from the ground up
Add-on AI or third-party integration
15+ ML models working in real-time harmony
Single-model or siloed intelligence
Digital Twins of the Customer (DToC)
Static customer profiles
Real-time, AI-driven customer intelligence
Static, past behavior insights
Hyper-personalized experiences based on live data
Generic segmentation
AI-powered predictions (LTV, churn, next-best action)
Limited forecasting
Automated, real-time recommendations
Requires manual analysis
Adaptive AI that improves over time
No continuous learning
Fixed license cost — no surprise pricing
Volume-based or usage-based pricing

Ready to Explore your Customer’s Universe? 

You’ve seen the orbit. Now step into it. 

Custonomy turns scattered data into living intelligence one digital twin at a time.